AppointmentsAppointments are available in our Carson City office only on Thursdays. To schedule an appointment please call Member Services at 775-684-7000 or 702-486-3100.
Commonly Asked Questions
Answers to common questions can also be found under the FAQs
, or Getting to Know Your Plan
sections of this site.
Claims, Benefits or Specific Plan-Coverage Questions
If you have claims, benefits or specific plan-coverage questions please contact your plan carrier.
Contact the Public Employees' Benefits Program
3427 Goni Road, Suite 109
Carson City, NV 89706
Local Telephone: 775-684-7000 or 702-486-3100
Out-of-State/Long Distance: 1-800-326-5496
Messaging & Email
All PEBP participant related questions must be sent through the participants E-PEBP Portal Login. A PEBP representative will review and respond to you through your portal. The message will remain visible so you can go back and reference it at any time. Portal messages are answered in the order that they are received.
The PEBP member services email no longer accepts attachments. Any general questions can be emailed to PEBP Member Services at firstname.lastname@example.org. Only general questions and questions by non-PEBP participants will be answered through this email.
Please submit your supporting documents to us using the Secure Document Upload Form.
Submit to PEBP Board
Please submit your public comment using the Secure Public Comment Form. Public comment must be received no less than 48 hours before a scheduled board meeting. Comments received too close to the board meeting will not have time to be reviewed by board members.
Filing an Appeal
If you need to file a level 2 appeal, please use the Appeal Form